At MISSI (Management Information Systems Solutions & Initiatives) for the past several years we have been using “GoToMeeting” very reliably to provide direct technical support of clients as well as for other more general communication pc-to-pc purposes such as for webinars and have found it easy and very effective for our purposes.
It is, perhaps ironic, that we arrived at the choice for GoToMeeting after first using WebEx for a while in conjunction with a software vendor. We also tasted AccuConference through connections with a past client and looked at a couple of other options. In an admittedly rather un-scientific manner, though cost was a consideration, we ultimately decided that GoToMeeting offered all we needed in terms of supporting and connecting with our clients – or rather, the combination of GoToMeeting together with our Skype account gave us the full scope of inter-communication functionality that we needed for our business in servicing our clients ~ the only reason that we exist as a business in the first place!
Mark Suster (@msuster) has just posted a very informative blog based upon his own experiences in this realm and prompted by the recent announcement of a $10M funding for “Huddle” which, according to Continue reading “Communicating with your clients: Skype v WebEx v GoToMeeting”